Frequently Asked Questions (FAQ)

Welcome to the Social Fest FAQ! Below you’ll find answers to the most common questions about Social Fest Chicago 2026. If you don’t see what you’re looking for, reach out to us at info@socialfest.live.

🎟 Tickets & Registration

Q: How do I buy tickets?
Tickets can be purchased directly through our official website on the Tickets page. Please only purchase from authorized channels — third-party resales are not valid.

Q: Are tickets refundable or transferable?
No. All sales are final, non-refundable, and non-transferable, except if the event is canceled and cannot be rescheduled. Please review our Refund Policy for full details.

Q: Will tickets sell out?
Yes — capacity is limited. We strongly encourage purchasing tickets early to guarantee entry.

📍 Event Details

Q: Where is Social Fest Chicago 2025 being held?
The event will take place in Chicago, Illinois. Full venue details will be announced soon.

Q: What are the event dates and times?
Social Fest Chicago will run on [Insert Dates Here]. A detailed schedule of programming and performances will be posted closer to the event.

Q: What can I expect at Social Fest?
Fans can enjoy:

• Live performances & concerts

• Creator meet & greets

• Industry & creator panels

• An exhibitor expo hall

• Exclusive merch drops

• Community fan experiences

👥 Attendees

Q: Is there an age requirement?
Social Fest is an all-ages event. However, some sessions or after-hours events may be restricted to attendees 18+ or 21+(with ID required).

Q: Can I bring children?
Yes! Children under 24 Months may be admitted free with a ticketed adult. Please note that all minors must be accompanied by a parent or guardian.

💳 Payments & Policies

Q: What forms of payment are accepted?
We accept major credit/debit cards, PayPal, and other secure payment options through our ticketing system. Cash will not be accepted for advance ticket purchases.

Q: Can I get a refund if I can’t attend?
No. All sales are final. Refunds are only issued if Social Fest is canceled and cannot be rescheduled.

Q: Can I resell or transfer my ticket?
No. Tickets are strictly non-transferable. Unauthorized resale may result in ticket invalidation without compensation.

🛍 Merch & Shipping

Q: Will there be official Social Fest merchandise?
Yes! Limited edition merchandise will be available onsite and online.

Q: When will online orders ship?
Orders typically ship within 5–7 business days. Please see our Shipping Policy for details.

🛫 Travel & Accessibility

Q: Which airport should I fly into?
The nearest airports are Chicago O’Hare (ORD) and Chicago Midway (MDW).

Q: Will there be hotel discounts?
Yes! Partner hotels and booking information will be announced closer to the event.

Q: Is the event accessible for attendees with disabilities?
Yes. Social Fest is committed to accessibility. The venue will comply with ADA standards, and accessibility services will be available upon request.

🔒 Safety & Conduct

Q: What is the Code of Conduct?
Social Fest is a safe, inclusive community. Harassment, discrimination, and disruptive behavior are not tolerated. See our Code of Conduct for details.

Q: Will bags be checked?
Yes. For the safety of all attendees, security bag checks will be required at entry. Prohibited items include weapons, illegal substances, and outside alcohol.

Q: Can I take photos or videos?
Personal photography and videos are encouraged! Professional/commercial filming requires prior approval.

📢 Press, Vendors & Volunteers

Q: How can I apply for press credentials?
Visit our Press & Media Page and fill out the credential application. Approved press will receive official access.

Q: How do I apply to be a vendor or exhibitor?
Apply through our Vendor & Exhibitor Page. Spaces are limited and applications close on [Insert Date].

Q: Can I volunteer or work at Social Fest?
Yes! Volunteer and staff applications will be posted soon on our website.